Privacy Policy
Last updated: October 15, 2026
1. Introduction
Start2Finish Meals ("we", "our", or "us") operates the Start2Finish Meals mobile application and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and handling your data responsibly and transparently.
2. Information We Collect
We may collect the following types of information:
- Account Information: Your name, email address, and password when you create an account.
- Profile Preferences: Health goals, dietary preferences, allergies, and calorie targets you enter.
- App Data: Meal plans, grocery lists, pantry items, budgets, recipes, and favorites you create.
- Usage Data: How you interact with the Service, including feature usage and device information.
- Payment Information: Subscription and purchase details processed securely by our payment provider. We do not store your full card number.
- Authentication Data: When you sign in with Apple, Google, Microsoft, or Facebook, we receive the name and email associated with your account.
3. How We Use Your Information
- To provide, operate, and maintain the Service and its features.
- To personalize meal plans, grocery lists, and smart planner suggestions.
- To process payments and manage your subscription.
- To send you service-related emails such as welcome messages, receipts, and account updates.
- To respond to your support requests and feedback.
- To analyze usage patterns and improve the Service.
- To comply with legal obligations and enforce our Terms of Service.
4. Sign in with Apple
If you choose to sign in with Apple, we receive only the name and email Apple shares with us. Apple provides you the option to hide your email and use a relay address. We do not use your Apple ID for tracking or share it with third parties. Your Apple authentication is handled entirely by Apple, and we never receive your Apple password.
5. How We Share Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate the Service, such as payment processing, email delivery, and cloud hosting.
- Legal Authorities: When required by law, court order, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of our assets, subject to the same privacy protections.
6. Data Retention and Deletion
We retain your data for as long as your account is active or as needed to provide the Service. You can permanently delete your account and all associated data at any time from the Settings page within the app. Account deletion is irreversible and removes your meal plans, grocery lists, pantry items, budgets, recipes, and favorites.
7. Data Security
We use administrative, technical, and physical safeguards to protect your information. All data is transmitted over encrypted connections (TLS 1.2 or higher). While we strive to protect your data, no method of transmission or storage is completely secure.
8. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will promptly delete it.
9. Your Privacy Rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information. You can exercise most of these rights directly within the app, or by contacting us at support@start2finishmeals.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy within the app or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at support@start2finishmeals.com.